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FAQS

WHO IS LACESHE?

LaceShe is a clothing brand mainly focusing on retro style. We have been specializing in this field for many years. We adhere to designing comfortable, simple, but elegant lace dresses. Our site has the newest style ranging from formal evening dress, wedding dress to casual cocktail dress, party dress for different occasions.To do this we spend considerable time studying fashion trends in patterns, fabrics, and design. We are willing to be a part of your life for witnessing your important moments.

CONTACT US

-- Reach us on PinterestFacebookTwitter, Tumblr, or Instagram
-- For issues or questions, please reach out to our customer center: support@laceshe.com.

 

                                                                                                                                     

AFFILIATE COOPERATE  

Affiliate Programs:

PRIVACY POLICY

Read the Privacy Policy here.

 

TERMS & CONDITIONS

Read the Terms & Conditions here.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      

HOW TO SHOP AT LACESH?

1. Payment Methods:
  • Visa
  • Master
  • American Express
  • Discover
  • JCB
  • Paypal
  • Amazon Pay
  • Apple Pay
  • Google Pay
  • Shopify 
  • Diners-alt
 
2. Coupon Code
Discount code is created to use in checkout. How to use it?
1. Enter the discount code input box and tap your discount name.
2.Click Apply. 
Notice: If you want to remove the discount code from the input box, then tap the X button.
3.Steps follow:
Step 1: Add to Cart
Step 2: Click Checkout 
Step 2: Enter Coupon Code at Checkout

 Step 3: Apply the Code

 

Note: If you want to remove the coupon code from the input box, then tap the X button.

 

SHIPPING POLICY

1. How long for shipment? 
For more shipping details, please click here.
2. Where Is My Order?
Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status. Click here.
Please contact us within 2 months of shipment if the package does not arrive in time. Note that overdue requests may not be accepted.
3. Tips for Shipping
1) A telephone number is required for delivery. Leave the correct email address in your order so that order confirmation and shipping confirmation will be sent. 
2) APO/FPO & PO Boxes are not accepted. We will refund you the shipping fee if you pay additional fee with a PO box address. 
4) Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by LaceShe.                                                             
                                                                                                                                                                                                                                                                                                                                                                                                                                

RETURN & EXCHANGE

Read more here.

 

OTHER FAQS

Account
Welcome to Cupshe! An account can allow customers to access to own order history and address. It is optional to create your account. 
Note: You can not log in your account if never creating an account. It is invalid to click on " forget your password".
 
Order Confirmation & Shipping Confirmation
Order confirmation will be sent to the email listed on your order once you complete an order.Therefore, please ensure that your email address should be correct.  
Shipping confirmation will be sent when your order is fulfilled and shipped to the destination. Please feel free to contact us if you don't receive any notification in 7 days. Email to: mailto:support@laceshe.com.
 
Cancel Order 
1) How to cancel my order?
Any order can be easily canceled before shipping from the warehouse. Contact our customer service to request the refund if you really want to.
2) Cancellation Success
You will receive an order cancellation email notification when customer service is successful to cancel an order. Please ensure your email address is correct.
Note: If you don't receive any order or shipping info, you can inquire customer service for a confirmation.